I'm an Associate Professor of Media and Communication, and Deputy Director of Swinburne Social Innovation Research Institute.
I research the uses of social media and new communication technologies, with a focus on their impact on social inclusion and participation, particularly for health and wellbeing. The rise of digital society calls for research that can enhance the positive social impact of communication technologies, but also consider those who miss out. My research applies both qualitative methods and innovative social data analysis techniques to generate knowledge about social life and community sentiment.
For the most part I work with community organisations, industry partners and Government departments to develop and evaluate solutions to social problems. Current research partners include: Australian Govt Department of Social Services, Beyond Blue, ACON Health and Family Planning NSW, Australian Red Cross, Victorian Department of Premier and Cabinet, DXC and Guide Dogs Victoria.