Professor of Media and Communication, Deputy Director of Swinburne Social Innovation Research Institute, Chief Investigator for the ARC Centre of Excellence for Automated Decision Making + Society (ADM+S). 

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I research the way digital technologies, data-driven systems and automation contribute to social disadvantage and inequality; and on the other hand, how they can improve people's lives. The rise of the digital society calls for research that can enhance the positive social impact of communication technologies, data and automation, while considering those whose disadvantage is deepened. My research applies both qualitative methods and innovative social data analysis techniques to generate knowledge about social life, community, health and wellbeing.

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For the most part I work with community organisations, industry partners and Government departments to develop and evaluate solutions to social problems. Current research partners include: Australian Govt Department of Social Services, Beyond Blue, ACON Health and Family Planning NSW, Australian Red Cross, Victorian Department of Premier and Cabinet, DXC and Guide Dogs Victoria.​